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Google Suite Did What Now?

Google Suite managed to inspire a frustrated if not, justifiably furious reaction from one of their users. I read all about it in my Facebook feed earlier today.

After reading the source post I went to Google Suite and tested this. They were indeed correct. Google had slipped in a change to a feature that we all use almost daily with no obvious change to UI or any notification.

What was it?

Until now any open doc/sheet/slide shared by someone else with you had the Drive icon, top left.

This allowed you to Add the document to your Drive. Now though what you actually get by clicking this is Add shortcut to Drive.

The ramifications are a lot of manual work involved in adding users or wrestling with permissions with documents, presentations or spreadsheets.

Furthermore, there exists the possibility that the owner of the shared document might make some change that impacts your access to this content.

The Warptest POV

There is a relatively simple workaround:

In the document select File – > Make a copy to your Drive.

GDrive - Make a copy

Additionally, you can follow updates to GSuite on their official blog. Let’s get real though, it’s 2020 Productivity Suites should show us new features the moment we access them, not make us go checking what’s changed.

However, as Elisa Doucette correctly points out in her post (linked to earlier) Google went on to compound the negative impact of this silent feature change by providing poor support over this.

Google Suite is already fighting a big enough battle against Slack and Microsoft Teams. Their Meet / Hangouts lacks any of the collaborative or 3rd party integrations. This all feels like Google Deja Vu.

It appears that Google doesn’t understand that they are competing for market share. Office365 is cross-platform and whilst their web apps are arguably trailing, Teams and simple, honest customer service / support can make a huge difference.

Having used Office365 at home and work and Google Suite also at home and work, I would take Office365 every time. Got a question, you can ask Microsoft’s Office twitter account and get the help you need. Meanwhile, Microsoft are charging forwards rebranding Office365 as Microsoft365 last week and adding new major functionality as well.

Simply put, we want to be productive with our productivity suites. So Google, don’t make things harder. Listen to your customers.

Google Made The News This Weekend…

*** Google Chrome Extension Story UPDATE *** Gizmodo posted a follow-up to this story indicating those behind this plugin have wider plans than just the Chrome extension. They have a GitHub page (currently down and hopefully due to GitHub banning them). which when up has the code for a Firefox plugin and or sideloading the extension. Worse still is that this GitHub page had a list of all the echo tagged Jews. ***

Google may have pulled a Chrome Extension designed to identify and target Jews by allowing online racists to tag the names of journalists, bloggers (etc) they believe to be Jewish. This was done using (((alleged Jewish Name))) around the name, this became known as the echo. Once Google became aware of this, the extension called Coincidence Detector was pulled. There are bigger questions that need addressing: –

1) Are Google working with Law Enforcement to ensure the company and developers responsible for this face justice?

2) Are Google working to improve their review process for their Extension and App submission process to ensure hate-apps do not even get approved?

Approximately 8800 people were identified by this extension allowing anti-Semites to harass and threaten them and have no doubt, this would have escalated. It’s time for Google, Microsoft, Apple, Facebook, Twitter, Snapchat and others to aggressively police themselves, their app stores and social networks they manage.

Make no mistake this “hate-app” may have been caught but others will be out there and the unpoliced hate-speech should be cause for concern for us all.

Fear Lead to Hate, Hate Leads to Anger & Hate-apps Lead to Violence…

This would not be the first time technology was exploited by anti-Semites to target Jews. The Nazis exploited the German subsidiary of IBM to access their technology. This enabled them to tabulate and collate lists of Jews and other minorities for extermination during the Holocaust.

Just last week we read that Facebook, Twitter, Google, and Microsoft agreed to apply EU rules to a code of conduct regarding online hate-speech. One of the contributory causes to this decision between the EU and these tech giants has been the increase in hate-speech online, recent terrorist events across Europe and the unquestionable increase in online recruitment by terror groups. However, the Verge’s post on this leaves one with a feeling that this is not an improvement. I strongly recommend you read that post carefully. Why are these companies not adopting a worldwide stance that goes beyond the letter of local laws?

The Warptest POV

For us to entrust these companies with our personal and commercial data we need to be sure that these companies can be trusted to do what is right and just. There is no question that anyone who would develop technology to target any specific group for harassment or threat will escalate to physical violence.

Many of these companies have not done enough in the past to handle their acting as a funnel for this kind of hate and the spread to apps and extensions is both logical and foreseeable.

google - stop hate-apps

If so, why is the approval process not designed to catch this? To be fair, a smart developer will do everything to obfuscate the intentions of such a hate-app. This doesn’t mean that these companies shouldn’t be doing more. Nor does it mean that governments or law enforcement should be ceding the fight to private corporations.

These corporations are currently fighting to allow access to their customer and user data. Law enforcement needs to demonstrate a responsible attitude not the greedy “give us all your data” and we’ll find the criminals stance. The NSA with PRISM and the FBI with their petition to decrypt the San Bernadino terrorist’s iPhone demonstrate the balancing act needed here.

Ultimately, the public needs protection from these new threats to their safety. Do we sacrifice freedom of speech or privacy for this? Tough questions and ethical dilemmas abound but ultimately this is about peoples safety. This means at the very least, the debate should be a burning issue right now.

There are others out there who will undoubtedly be working to actively locate and identify those behind this new threat. I expect we will know the names of the developers behind this particular Chrome Extension within short time.

One ray of hope and a tinge of humor was an article on Tablet Magazine explaining how astute journalist Yair Rosenberg used twitter to crowd-source an appropriation of the echo tag (((alleged Jewish Name))). Well played Yair for showing that Twitter is still relevant and is a valuable tool in combatting this kind of hate.

In a nutshell, there needs to be a zero tolerance standard adopted by these companies. A standard that acts to prevent these threats from going live online. A standard that publicly outs these provocateurs of hate and racism. A standard that willingly supplies the identities of these people to Law Enforcement. Not cleaning up after the fact.

Google, Microsoft, Apple, Facebook, Twitter, Snapchat and others: this is your call to action.

Google+ Is A Testament To Collective Mindlessness …

…the collective mindlessness that if everyone else is “doing” a social network then we should too.

Google+ - Don't be sith

Add this to Google’s Sith-like ability to force the coupling with YouTube comments and a case study in giving the finger once again to Windows Phone users by having no Google+ app and ceding this demographic to their competition and you end up with what?

Google+ - tumbleweed

Google+ Is Deintegrating From Other Google Services

This is the post from Bradley Horowitz, VP of Streams, Photos, and Sharing explaining the conscious uncoupling of Google+ from other services such as YouTube comments, Photo App and more.

Google+ - conscious decoupling announcement

Don’t get me wrong there is a lot to like about Google+ in terms of UX and features but a social network built atop a draconian attitude is a recipe for disaster.

Does Google need their own Social Network? Google indexes content. Bringing content sharing and commenting into a Google platform? Headslappingly obvious.

Can it be fixed by these steps of deintegration? Doubtful, perhaps Google+ will be reinvented the way Google Wave and other services were.

The thing is between Google+ and the hibernating Google Glass, Google needs a win. Especially whilst Microsoft are doing everything to dominate the productivity app sphere with Office 365 evolving into Office Everywhere.

The Warptest POV

It’s harsh and not entirely accurate to call Google+ a ghost town but equally it can’t seem to compete with Twitter or Facebook. Can it be saved or fixed? The best hope for Google+ is to look at the features it has and what it should be integrated with; were Google to pivot from a Social Network and integrate with Google Apps transforming Google+ into a Social / Work Productivity Dashboard where users could collaborate on documents in Apps and on their Google Drive in using Google+ comments, allowing Hangouts to see a document in review and allow real-time group collaboration then Google+ might evolve into something valuable.. a shared workspace. Frankly, I’m befuddled why Google+ wasn’t part of Google Apps for Business this way from the get go.

Microsoft are already ahead of the game with Delve (formerly Project OSLO) built on their social graph. Can Google+ catch up if they make this change?

I’m not sure, but I’ll be posting this to my Google+ page. Will you respond there?

YouTube Had Big News Today…

… with the announcement that their Live Streams now support HTML5 playback and a dazzling 60 fps (Frames per Second) video.

Google+ already offered live streaming and you could also access this feature from your YouTube account by doing the following: –

  • Sign in to YouTube with your Google account
  • From the top menu bar select upload from the right hand side
  • Now select the Google+ Hangouts On Air from the right menu bar by clicking the broadcast
  • Add the necessary details and you are good to go (assuming your webcam and mike are working).

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All the Details

After reading several of the tech blogs I decided that they, especially Venturebeat had covered the technical aspects of the story nicely, explaining the facets of 60fps and HTML5 support.

For most of us the biggest issue here is, will our browsers support this? Venturebeat goes on to explain that the latest versions of IE, Chrome, Firefox, Safari or Opera should all handle this just fine.

This is a big step for HTML5 platform/ technology maturity.

Venturebeat’s post looks at the ramifications for Gaming, eSports and Twitch but for my money they are missing the big picture …

The Warptest POV

Anyone not living in a cave and reading about Live Streaming right now will know all about the battle for dominance in Social Live Streaming between Meerkat and Periscope (Twitter’s recent acquisition).

When I wrote about this in March I already suspected / predicted that it was a natural evolution of YouTube / Google+ Live Streaming and Hangouts mobile app to begin competing against these other two apps.

youtube - google+ hangout app

With the news today, the technology is in place and it doesn’t take much to see a YouTube Live app with Google+ social integration landing in the Play Store in the next few weeks or months.

One of the prevalent arguments I’ve heard is that without curation Social Live Streaming has a poor chance of success as the good content simply won’t be discovered. I disagree. If you follow people in your social networks already who provide you with valuable, meaningful content then some of them will already be delivering the same through Meerkat or Periscope. We don’t need curation, we need to use our common sense and leverage our social networks or robust discovery within the app(s).

This is where YouTube / Google+ has an advantage, it has Google search and an existing network to build on. In addition Google+ Hangouts On Air already has API support in place. Until now, the race was to see who would go from just having an iOS app to launching on Android (and hopefully Windows Phone too); Meerkat won this stage of the race.

youtube livestream competitor meerkat android

The next and even more important stage of the race will be based on API launch and Google is already there. The only question is when they launch a mobile app will it only be for Android?

So I’m going to ask one more question, who will be next (after YouTube) in the arena of Social Live Streaming on mobile? Who do you think?


Google Project Zero Is a Project…

…where Google discovers security bugs (not exclusive to their own software or technology) and once they notify the owner of said software the countdown clock begins.

Once 90 days ends Google will as threatened reveal the bug publically.

google project zero - site

Screencapture: from the Google Project Zero homepage

The idea behind this is to encourage a safer internet for all but there are inherent questions when it comes to Google and Microsoft.


The long running feud between Google and Microsoft has displayed a variety of outright hostile behaviors: –

  • Microsoft’s Scroogled campaign.
  • Google’s repeated blocking of apps like Google Maps or YouTube from making it onto Windows Phone (after working in collaboration with Microsoft to develop the app).
  • Google’s attempts to shut down ActiveSync in favor of their own CalDav and CardDAV.
  • Microsoft’s GMailman Ad.

These and many more reflect the harsh competition between the two companies in many areas:

Search, Location, Online Productivity Apps, Cloud Storage, Mobile, Mobile Apps, Operating Systems, Browsers and more.

Forget about “Hello I’m a Mac and I’m a PC”. This isn’t just negative marketing but has reached a point where users are being affected.

Get a Mac Ad courtesy of YouTuber LukePuuk

The Warptest POV

The main concern is that this situation seems to be only escalating and the consumer may benefit long term but could be harmed in the short term… DO NO HARM .. remember that?

The whole issue is exacerbated by the resounding absence of any Google security bugs in the same database. One would assume that the only thing better than outing your competitors bugs is showing how well you fixed your own. Unless you subscribe to the ludicrous notion that somewhere software exists with zero bugs.

Testing is not about “outing” bugs as an act designed to extort fixes or embarrass your competition because let’s face it Google, you are giving the finger not to Microsoft but to Windows users when you publicize a bug that the fix is not entirely ready for.

Will this encourage speedier solutions or compromises in testing and deploying the bug fix? Won’t the compromises just lead to regression issues? The goal shifts from fix the bugs to fix the bugs in time and not in a good way.

So come on Google, it’s time to remember that with great power comes great responsibility. Don’t be that guy.

It’s time to reexamine the paradigm for Project Zero and realize that every time Google publicizes one of these bugs they become part of the problem, not the solution.

Google Project Zero - With Great Power

Comic cover art and quote with thanks to the incredible Marvel Comics

As a tester and a consumer, I may not be pleased to learn that Microsoft hasn’t patched these issues yet but I’m seriously <redacted> at Google over this. There are lessons here for Google and Microsoft that clearly need learning.

Google should continue to test for security issues but if you are going to threaten others with a ticking clock shouldn’t the time frame match a real estimate of how long it would take to develop, test and deploy the fix? I doubt that all bug fixes at Google receive the same arbitrary timeframe.

How about you? Do you think Google needs to dial it back for the sake of the consumer?

At First Glance Windows 8 And Google+? What?!??

… however, after reading the responses online to Vic Gundotra’s announcement that he is leaving Google I ended up thinking about this over an espresso.

Vic Gundotra - Google+

Gundotra’s announcement led to a feeding frenzy of speculation (again) from all the “Usual Suspects” in the blogosphere that this was the end for Google+.

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So after finishing my espresso I came up with this list: –

  1. Both are seemingly misunderstood or misrepresented by elements of the blogosphere. Google+ is no ghost town and Windows 8 is no failure. In a nutshell both are nonsense.
  2. Both require refactored branding / marketing to match user expectations.
  3. Both have displayed receptiveness to constructive user input: Windows 8 demonstrated this with the latest update and Vic Gundotra is incredibly forthright and engaging when approached in Google+ both as an individual and clearly a brand ambassador.
  4. Both have penetrated saturated markets: Windows 8’s greatest fight is for the hearts and minds of satisfied Windows 7 users and Google+ contends daily with Facebook and Twitter.
  5. Both require new users to shed existing preconceptions and accept there is a learning curve (albeit a rapid one) to getting the most out of them.

Productivity and Collaboration?

The Windows changes are clearly to refine consumer understanding of the vast capabilities across different devices of the OS. Google+ is an incredible place for social but has the enormous potential for collaboration and productivity which seem under explored.

Google+ for business has a strong customer discovery / engagement orientation and from within Google Drive you can share documents to Google+ but where is the Google+ feature to collaborate on documents / spreadsheets / presentations in your feed or in real-time in a Hangout? (This is about the only feature request I would make other than an official Windows Phone app).

Google+ Business

Microsoft understand the vast social element of Office365 with their new Project OSLO and Office Graph and Killer App Zula clearly gets the idea of mobile oriented collaboration.

The Warptest POV

I’m a happy user of both Google+ and Windows 8 and I know I have more to learn about both of them. Both have enormous potential.

Should Microsoft and Google be continually reevaluating the UX, ensuring the features deliver the maximum to users? Yes. Do they need to refine the marketing being done to increase consumer understanding of use cases and reasons for adopting these? For sure.

One more thing that Windows 8 and Google+ have in common? If you aren’t using them, you should be (and if you need help to get started then get in touch).

Waze Is As Near To Ubiquitous…

… As any mobile app is going to get. Certainly in the day-to-day real world arena.

The acquisition by Google last year was a welcome move for anyone who is a frequent visitor / user of Google Maps.

The addition of Waze Social Traffic reporting geo-data layer makes Google Maps into probably the best application in its field.

Waze plus Google Maps

Do I Like Maps?

You might have guessed it or read it in other posts here that I have a background in Geography, Cartography, GIS and testing Location Based Apps. Maps are also something of a passion for me.

A map on my wall at home - not Waze

1 A map hanging at home on the wall

Several years ago I was put in the position of having to explain to a roomful of engineers how GPS works and the underlying principles behind map coordinate systems. At the end of my talk (which I sweated bullets over for several days prior to giving the talk) an engineer came over to me and thanked me for making the subject come alive for him.

Just the other day I was cleaning out a drawer and found my Lensatic compass and cartography pens; I don’t have much call to use them but I cleaned them off for sentimental reasons.

retro lensatic compass - not Waze

So yes, you might say I love maps and all things related.

Where Does Google Come In?

So here we have a vertical teeming with action: Microsoft investing in Foursquare, Yahoo licensing data from Yelp, Google adding Waze geo-data to its own. In addition to exposing more users to Waze data through Google Maps what else is Google bringing to the pot?

  • Android and iOS apps have built in Google Search
  • Waze Map Editor incorporates Street View and Satellite imagery as of August 20, 2013.

Google clearly have given some thought to the ensuring added value in both directions. Waze as an app and Google Maps both benefit here.

The Warptest POV

Two main areas of Google’s endeavors struck me as adding value here: –

  1. Google Glass: the official site shows that Glass has some form of Google Maps but does/will this incorporate Waze? More to the point is driving wearing Glass going to come under legislative scrutiny with a ticket already issued in California for one Glass wearer but at the same time NYPD testing how they can incorporate it into law enforcement.

Google Glass - Will it use Waze

2 From the official Google Glass site

  1. Autonomous Robots: Google has been investing in the autonomous car for some time, in addition in 2013 they bought Boston Dynamics famous for their advances in (somewhat eerie) robotics but perhaps the most interesting area might be in taking a leaf from Amazon’s announced desire to use drones and add this to Google Maps / Waze.

The primary use case for this would be either to have aerial drones full-time over high traffic congestion zones providing users with real-time aerial photography or drones could be triggered by reports of a road accident to arrive on-scene and provide the same real time data. Obviously like Amazon this will be subject to FAA approval but perhaps ground level real-time imagery via Boston Dynamics robotic creations is an interim measure.

Boston Robotics - Can it help Waze

Is there a scenario where the autonomous cars will react to Waze reports? Something to consider.

Meanwhile, concept cars like the Renault Kwid with its own onboard aerial drone are going to have to think about what happens when a bunch of Kwids have drones in the air in the same locale.

One thing is certain, the potential for adding real-time data is already exists in other projects at Google. When do you think we will see this as a Waze feature?

vader as google

Google Lashes Out Again At Windows Phone…

..Shutting down Windows Phone access to Google Maps. Eventually having been called on this they recanted and claim that Windows Phone Users will once again be allowed access to Google Maps.

You can read all about the background to this and some interesting claims made by Google via TheNextWeb  including allegations that this all happened as a result of testing Google Maps on IE for Windows Phone. Based on my own experience with Google Maps on Windows Mobile and Windows Phone I’m struggling not to come right out and suggest this might be so much <fill in as you deem fit>

So, let’s keep this in historical context:

  • In my post of December 19th I spoke about Google’s Winter Cleaning which includes shutting down Windows Phone access to ActiveSync with Google services. Unless Microsoft is prepared to adopt Google’s new CardDAV then consumers will either have to choose between a Windows Phone or Google services (unless you are a paid G-Apps user).
  • Microsoft’s shiny new YouTube App for Windows Phone runs aground. Why? Because according to WPCentral Google allegedly blocked Microsoft access to many of the features other phones have.
  • The FTC shut the book on an antitrust investigation against Google with pretty much a slap on the wrist, a grin and a wink.

Why are Google behaving this way?

Darth Vader clip with thanks to YouTube User sasukeshippuden

Google’s Selective Ethics or <redact YOU!> Windows Phone

Far be it from me not to cite Google’s Code of Conduct or to refer you to their “Ten things we know to be true” but go ahead and read these and ask yourself if Google aren’t embracing the Dark Side just a little bit?

Screencap of Google Code

Google Code


What are Google’s management so annoyed or afraid of when it comes to Windows Phone?

I don’t believe that this is about Microsoft making more money through patents or licensing on Android than Google or the Google Mail Man ads that snipe at Gmail for indexing your mail.

Is Google Losing Their Grip?

There are very few products that Google does not have to compete with Microsoft over the market share. Some of them Google seems to be winning at.

However, the open warfare in the mobile arena seemed to really start up when Microsoft announced that Office was coming to iOS and Android in early 2013.

Office 2013 live tiles

Microsoft is slowly gearing up for competition in the arena of handsets and tablets and so far the future has possibilities. Now couple that with Office, real Microsoft Office on Android and maybe what we are seeing from Google isn’t aggression, its abject fear over losing the productivity market.

Office as the frontend app of choice is also going to influence servers, cloud infrastructure and many other strategic (read big money) purchasing decisions.

Whatever Happens and for Whatever Reason…

Google seems to have confused  attacking Microsoft and attacking consumers. Whilst most Windows Phone users have very little interest in using Google Maps (from what I have seen in forums and comments on other blogs) this seems to indicate a bigger problem ahead for consumers.

My advice to Microsoft is simple. The best response here is to ensure that Office for iOS / Android is a killer product that wows Android users away from Google services. The best payback is winning and winning with class.

Note: I wrote this article over the weekend when Google had already promised to revoke the block on Google Maps on Windows Phone. As of now tests on Google maps on .com,, and several others show this is still in place.

Google does a Gandalf on Windows Phone

Google’s Official Blog called it Winter Cleaning

Goodbye Google Sync service for Microsoft Exchange ActiveSync.

The Google Sync news In a nutshell:

  • Google Sync is gone replaced by CardDAV
  • Consumers ability to sync from their Gmail, GCal, Contacts to their new Windows Phone 8 is gone
  • Existing Google Sync connections will remain active: I’m skeptical but waiting to test this claim.
  • This does not affect Google Apps for Business, Government and Education: No surprise you don’t upset the paying customers.

What Does This Mean To The Average Consumer?

If you are buying a Smartphone and you are tied to your Google Services then Windows Phone might not be for you… Pending Microsoft’s response.

This leaves us with a “there are two kinds of people” paradigm

  1. I love you Gmail. I can live without a Nokia Lumia / HTC Windows Phone 8
  2. I just tried a Windows Phone 8. I have to have it… Goodbye Gmail. It’s not me, it’s you.


There is the distinct possibility that on several levels Google just stepped in a massive pile of sync.

  • Once again Google may have unwittingly opened themselves up for the litigious and aggressive EU Antitrust Commission to go after them over this like a pack of hyenas after fresh kill on the Savanna.

EU Competition

  • Google has relied too heavily on consumers not being willing to migrate from Gmail to and let’s face it, right now there are no official Apps for Windows Phone for Google Drive or Google+. Combine this with the remarkably good UX in, Skydrive, Microsoft’s Calendar and People (contacts) and you have a convincing argument for making the jump. etc

  • This from the company that just shut down the free version of Google Apps and subsequently had a Sync bug so catastrophic that Gmail users once again suffered severe outages this time compounded by crashed Chrome browsers worldwide. The Google Mailman may not just be reading your mail, he seems to be kicking you in the shins again and again.

With thanks to Microsoft’s YouTube Channel for the video above.

  • Nothing shows fear like trying to stop your users from running your services on the competition’s platform.

What Are Microsoft’s Alternatives?…

TheNextWeb put it best in today’s post on the issue,

“Microsoft has two options. It could decide to disregard calendar and contacts sync for Gmail users on Windows Phone 8. […] Alternatively, Microsoft could provide CalDAV and CardDAV support to sync calendar and contacts, but this will have to be in the form of a patch for Windows Phone 8.”

Are the OEMs manufacturing Windows Phone going to need newly patched OS installs, or is this patch going to have to be installed to every new device once they are bought and switched on? Either way with just over a month until Google Sync is replaced Microsoft will have to move fast.

Redmond could also decide to take a two pronged assault on this problem by releasing a new app to easily migrate from Google services to Microsoft but also by rewarding customer loyalty with an increase in Skydrive storage space for those who dump Google over this.  Since publishing this I stumbled over this post from the official blog “Upgrade from Gmail to in 5 Easy Steps” in addition to killing my next post very nicely it explains there is an App from Microsoft called TrueSwitch that does the migration for you!

I’m not sure why I’m only learning about this now. Hopefully Microsoft will at least bundle information on this with every new Windows Phone!

The Bigger Picture…

This is one more example designed to make the consumer wary of freemium services and Apps. Today the terms of service may support you but tomorrow all that could change under you. Just ask Instagram users. So whether you are considering a new Windows Phone or not, do you think Google Just Stepped In a Big Pile of Sync?

Before making this blog into it resided on Google’s blogger (or blogspot).

Google’s services work using Geolocation; just go to in your browser and see if it redirects to a domain for your country.

Google becomes image

The Problem:

When you are running your or a clients blog on Blogger you want actionable intelligence from your site analytics.

Having every visitor to your site redirected by Google Geolocation or Geodomaining can turn your analytics into a mess.

The Solution:

If you want to bypass this there is a relatively simple solution as I shared with some friends who were dealing with this and discussing it on Twitter.

If you were sharing your blog URL as: then instead share

Where the /ncr = No Country Redirect

This is a relatively easy fix and should see your analytics back as useful again in no time at all.

I haven’t discovered any downside to this. If you know of any I would love to hear about it.

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