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All posts tagged Device Not Suitable

Android Infuriation & The Google Play Store

I got Android Infuriation recently after testing a new app. After uploading it to the Google Play Store and getting approval I let our Support know they could prepare tablets for a group of end users to try. They called me back telling me about a third of the tablets, all the same model & Android version, were displaying this error, “Device is not suitable for the application”.

Android Infuriation - Nougat

ISSUE: When installing to Android from the Google Play Store there is a bug with devices that may be the same model and OS version as another device you just installed on.

Android Infuriation - Play Store

WORKAROUND:


1 Change the device language from settings.
If this does not resolve the issue then:
2 Settings > applications > all applications: clean cache for Google Play Services & Google Play Store
3 Open the browser on the device and try downloading the app from https://play.google.com/apps (My Apps)
3 If this reports that the application will be installed soon then go back to the Play Store application and check there under My Apps
If not then in the browser go to https://www.google.com/android/devicemanager and allow it to locate the device then retry step 3 from the beginning
4 Go back to settings > language and return it to your original UI language.

You should be smiling right about now.

The Warptest POV

This is the sort of infuriating bug that can lead to an overfull swear-jar or worse still, packing it all in for an iPhone.


About the only thing worse than this, is when you can’t get your PC to recognize the phone / tablet connected via USB. That’s an Android Infuriation fix for another time. Here’s a link to an earlier one that was a tough nut to crack too.

Feel free to drop me a line in the comments with any other tech problems you need help with.