Bug Reporting Is As Much An Art As A Science
… As a result sometimes running a refresher / brainstorming session on best practices in bug reporting for your team is a must.
As I’ve mentioned in the past, the testers and the person presenting can benefit hugely from the interaction.
The Primer
Embedded here is a primer presentation I use for this refresher on aspects of bug reporting I want my team to focus on:
The Warptest POV
Whether you are working with onsite developers or offshore, the need for sound observation and good bug reporting is critical.
A bug not reported or not reported properly will never get fixed. If your bug reports don’t give objective analysis or stress the severity / cost to the end-users then the bug may never get fixed.
So maximize your testing ROI and make sure every bug discovered and reported gets a fair chance a being fixed.
Do you refresh your bug reporting skills at least once a year?